Política de envío
ORDER PROCESSING:
Please allow 5 working day’s for us to process your order. Expect an email within 3 working days to let you know your order is on the way!
LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within local area of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
Orders placed before 3 working days during store hours will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open.
When your order is ready for delivery, you will receive an email with real-time tracking information.
FLAT RATE SHIPPING
Orders are generally shipped within 5 working days using our dedicated shipping provider i.e. Canada Post's delivery standard is 2 - 7 days. Flat rate shipping fee applies to orders shipping to local area. Optional: We do not ship outside of some countries when we cannot guarantee deliver to customers successfully at any time.
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer USD$5 each flat rate shipping to Identified countries. You can also emphasize any free shipping thresholds you offer (e.g. free shipping for orders over $75). For multiple shipping options, you can list carrier options, prices, and delivery times in a table.
INTERNATIONAL SHIPPING:
We offer international shipping to the identified counties. If relevant you can also include countries you don’t ship to: At this time, we do not ship to some countries when we cannot guarantee deliver to customers successfully at any time.
If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
If you offer multiple international shipping options, you can list them in a table as well. You can include broader delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS,, RETURNS AND EXCHANGES
We have no refunds, returns and exchanges policies.In the event that your order arrives damaged in any way, please email us as soon as possible at info@refereetools.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@refereetools.com.