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Shipping Policy

Thank you for shopping with Referee Tools. Below you'll find everything you need to know about how we process and ship your order.

Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). During high-volume periods, processing may take up to 5 business days. You will receive a confirmation email with tracking information once your order ships.

Shipping Destinations
We currently ship to the United States, Canada, the United Kingdom, Australia, and New Zealand.

Estimated Delivery Times (after processing)
- United States: 7–15 business days
- Canada: 7–15 business days
- United Kingdom: 8–16 business days
- Australia: 8–16 business days
- New Zealand: 8–16 business days

Delivery times are estimates and are not guaranteed, as they can be affected by customs processing, local courier delays, weather, or high-demand periods.

Shipping Costs
We offer free standard shipping on all orders to the destinations listed above. Expedited shipping options may be available at checkout for an additional fee, where offered.

Order Tracking
Once your order ships, you will receive a tracking number by email. Please allow 2–3 business days for tracking information to update after dispatch.

Multiple Items / Split Shipments
Some orders may contain items fulfilled from different warehouses. If your order includes multiple items, they may arrive in separate packages and at different times. This does not incur any additional shipping charges.

Customs, Duties, and Taxes
For international orders outside your shipment's country of origin, your order may be subject to import duties and taxes, which are levied once the package reaches your country. Referee Tools is not responsible for these charges, and they are the responsibility of the customer. Please check with your local customs office for more information before placing an order.

Lost, Delayed, or Damaged Packages
If your order hasn't arrived within the estimated delivery window, or if it arrives damaged, please contact us at info@refereetools.com with your order number so we can investigate with the carrier and arrange a resolution.

Incorrect Shipping Address
Please double-check your shipping address at checkout. Referee Tools is not responsible for orders shipped to an incorrectly provided address, but we will do our best to assist in redirecting the package where possible.

Contact Us
Questions about shipping? Email us anytime at info@refereetools.com